What a Discovery Call Is Really Like
If the idea of a video call with someone you’ve never met feels a little daunting, that’s completely understandable.
Most people aren’t sure what to expect. Will it feel like a sales pitch? Will there be pressure to decide on the spot? Will it be awkward?
It isn’t any of those things. Here’s what it’s actually like.
It starts gently
I’ll have read your enquiry form before we speak, so I’ll already know a little about you and your day. That means we’re not starting from scratch.
The first few minutes are just about settling in. There’s no agenda to rush through. No slides. No formal structure you need to prepare for.
Just a conversation.
Most of it is me listening to you
The bulk of the call is me asking questions and genuinely wanting to hear the answers.
How did you meet? What are you most looking forward to on the day? What feels important to you both about how it all feels? Is there anything you’re a little nervous about?
These aren’t tick-box questions. I ask them because understanding who you are and what your day means to you is the only way I can make a film that actually reflects it. The more I know about you before the day, the better the film tends to be.
We talk about the film itself
Once I have a good picture of your day, we’ll talk about the film.
What you’re hoping it captures. How you want it to feel when you watch it back years from now. Whether anything specific stands out as something you really don’t want to miss.
I’ll share a little about how I work, but only the parts that are relevant to you. I’m not going to talk through everything I do for the sake of it.
The practical stuff
Towards the end we’ll cover the straightforward logistics. Your date, your venue, how the day is likely to run, any particular timings worth knowing about. Nothing complicated, just making sure I have the full picture.
No pressure at the end
When the call wraps up, usually somewhere between 30 and 60 minutes, I’ll ask how you’re feeling and whether you have any questions.
After that, I’ll send a follow-up email with everything confirmed in writing. You take whatever time you need. There’s no countdown.
If it feels right, you’ll know.
It goes both ways
One thing worth saying: the call isn’t just me deciding whether I want to work with you.
It’s also you deciding whether you want to work with me. I think that matters. A wedding film is a personal thing, and it should be made by someone you actually feel comfortable with on the day.
If we get to the end of the call and it doesn’t feel like the right fit for either of us, that’s a completely fine outcome. No awkwardness.
If you’d rather just book
Not everyone wants a call, and that’s genuinely fine too. Some couples read the booklet, feel like they know enough, and just want to go ahead. You can do exactly that.
The call is there if it helps. It isn’t a requirement.
